Problem with my Rose 150 b


I’m having a connectivity issue with my 150 and my iPad which I use to control the Rose. I can be playing music using the Rose App and just start losing the sound which is intermittent and comes and goes. I have the Rose connected to my AT&T router with an AQ pearl ethernet cable that is about 8’ long. I stream mainly Tidal although it happens when using Quobuz also. I have tried unplugging the 150 and restarting it also unplugging the router and rebooting it too. I haven’t reached out to Hifi Rose yet . Anyone have any thoughts. When this thing is working the sound is really nice. One other thing is that I have AT&T fiber which has 1000mbs speed.

128x128gphill

If that AQ is a Cat 8 which it may be try swapping it out for a Cat 6 .    I had a problem where my DAC would not achieve digital lock intermittently with my Aurender and Vault 2 when they were both on.   

Drop outs , stuttering as it tried to lock on.  Removed a Cat 8 cable from the Aurender and swapped it out for a Cat 5e and problem seems to have gone away

Someone on this forum suggested that was my problem, the metal connector of the Cat 8 can cause grounding issues between components.   I didn't believe it until I finally remembered what he said and swapped that cable

So, my cable is a Cat 7 cable. I did a factory reset and think I may of solved my connectivity problem but I’m not getting any sound from my rose.  Has to be something simple but I don’t know what.