Has something gone wrong @ Stereophile?


My subscription ran out.  Their renewal option on the website was broken, and now there isn’t one. I tried to start a “new” subscription, but it won't accept it unless automatic renewal is selected.  Sorry, I don’t authorize auto-renew if I can possibly avoid it, as a matter if policy - it can be a nightmare canceling those things. 
 

they’re asleep at the wheel, compared to the renewal bombardment reminders  from The Smithstonian.  I consider Stereophile quite entertaining.  Miss AD, won’t miss MF.  Wondering  if something has happened to them…?

lloydc

Why don't you renew at discount mags? So much cheaper than the prices directly from Stereophile. I've been doing it for years. Wait for their sales and you can get a 2-year renewal for almost nothing!

I have taken Stereophile for more than 30 years and they send it to me here in England.  Had one renewal problem about 8 years ago but very quickly sorted by a nice lady on the telephone.

Responses here so far suggest there is no problem.

@lloydc why not try phoning them?

Yes, they are challenged in the subscription area. I subscribed a couple years ago and it took them 9 months to get me my first issue.  No reply to emails or voicemails. --jerry