2. misc-audio
  3. 174594-166400

Would appreciate a group consensus on Agon purchased amps

Hello all,

I purchased and recieved a pair of Bel Canto Amps form a fellow Agonner. Amps were well packaged - I paid extra for shipping with Fed Ex as the seller wanted to use UPS. I was informed prior to the sale that he did not have original boxes, and he did package them very well - no issues there.

The question I have is would any of you be bothered if you bought a pair of amps form someone on this forum and they shipped both of them without any power cables?

I rang him and inquired about the missing cables and he informed me that he did not use stock cables for any of his equipment - and the next sentance suggested that I go on Amazon and purchase "$3 dollar cables" for them. (his words).

Also, I sent an email to Bel Canto support inquiring about replacement cables for the amps and after one week have not gotten a response from them. I also find this unusual, but it has nothing to do with the seller.

For me this is a matter of principle, and I feel like I should send them back - I would rather pay more and go through a dealer next time just so I can have some level of client care.

Am I making more of this than is necessary? 

What would you do?

Thanks for taking the time to review.

 

gotolondon2
mazian's avatar
mazian
344 posts
 

If a manufacturer includes power cables they will most likely be standard rubbish. The Bel Cantos deserve better.

gotolondon2 OP
23 posts
 

I would only expect factory cables as per original equipment. I wasn't trying to be a knobhead. It must be a cultural issue. In the UK everyone is of the opinion that electronics should come with the original cables. In the US it seems vague. It truly didn't occur to me that I needed to ask in the first place. Now I know. 

Thank you everyone for taking the time to read and respond. I appreciate it.

Up until today I could only test them to see if they powered on (I was using the cable from my pre amp -so couldn't actually run them).

I did get hospital grade cables as I have seen on a few websites - not really good imo SQ-wise- another lesson learned. I will see what they sound like in a few days after the amps 'settle' for a bit.

Also, I am not sure where the hostility towards factory power cables comes from. I have Krell gear and I have been using the factory PC's and they are lovely.

Thanks again everyone - Cheers!

mceljo
1,348 posts
 

I would consider it useful if the seller made it clear in their ad that power cables were not included. 

Start with a W Audio cables on Amazon that you can get for about $50 and then figure out what you want from there if you deem more necessary.  Just about any base power cord from an aftermarket audiophile source should match the factory power cord.

roxy54's avatar
roxy54
7,634 posts
 

Some better gear manufacturers have stopped supplying them simply because they know that nearly all of the end users are going to purchase aftermarket power cords. The seller though shouldn't have assumed that you knew they weren't included, but it was probably an innocent omission.

unsound
7,306 posts
 

IMHO, If the amps originally came with power cords, unless the seller specifically said the power cords were not included in the sale, as the buyer I would expect them to be included with the purchase.

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