HELP FedEx Mangles Speakers - Refuses Claim

"I received double boxed with ample foam padding top and bottom - large, expensive speakers that are crushed on the corners and bottoms."

When you say large, do you mean heavy also? Ground parcel is usually not the method most mfr's send their 100+lbs $$$ speakers to the retail stores or to end user customers. They know the high risk of damage and they shrink wrapped palletized in original packaging and send them freight.

Truthfully, without orginal mfr's box and padding, winning a freight claim with these companies is virtually impossible.

Sorry about your situation. By the way, it is the shippers(sellers) responsibility to make you whole not the shipping company.

Bill

"I bet they were shipped ground?"
How else are they going to arrive at your door?
What a stupid comment.

Assuming that you had the required 4" of cushioning on all sides (even if you didn't use the manufacturer's box) and insurance then I would strongly recommend filing a small claims action against Fedex. This is probably the most effective and quickest way to reach a resolution.

Zippyy.
Ground is a level of service.(The lowest) Could have been shipped many other ways.

Fed Ex and UPS have packing guidelines required to qualify for insurance claims. I don't believe original boxes is one of them, but it might help (more on this below). There needs to be at least 2" of cushioning around the entire box. But here's the kicker, the package needs to be able to withstand a fall of at least 4'! In my opinion, no piece of heavy audio has a chance of that happening without some sort of exterior (or interior) damage. Shipping heavy items ground is very risky.
As for original boxes- I had a pair of mono blocks delivered to me both with damaged transformer covers. They were in the original boxes. But, they were heavy, and the boxes were old and very used looking. Plus the original boxes, even when new, were garbage. There was no cushioning at all at the top, just doubled up on the box flaps! Needless to say, no insurance coverage.

Zippyy-
"I bet they were shipped ground?"
How else are they going to arrive at your door?
What a stupid comment."

This is not a stupid comment. What Slikric3000 is saying that Fed Ex ground is probably the worst choice to make for shipping heavy items. And I agree.

Your other choices are Air or Freight. Freight, strapped to a pallet, is the best option for heavy items. Less risk for a human dropping it but still a risk of a fork lift puncture.