Ridiculous assertions that someone is being ripped off or conned


How many times has this scenario played out here? Someone purchases product X, and tries it in their system. They report positive results, that it works as advertised, that they got their money’s worth, that they are happy with the purchase. Then someone, usually having zero experience with the product, replies with something like: “No, you’ve got it all wrong! You’re being ripped off! You’re being conned!


Does anyone else understand how ridiculous and absurd these kinds of assertions are?! The consumer who actually put up their own money and took the time to evaluate the product in their own home/system reports it works as advertised, they are happy with it, that they got their money’s worth. Then someone else claims they were ripped off?!


Imagine an agency investigating consumer fraud getting a complaint like this: “My neighbor is being ripped off!” “No, no, he thinks it’s great, does everything he expected it to. He’s very happy with it, but I just know he’s being conned!” Do you seriously think they’re going to open any kind of investigation into it?


You can disagree with what someone says about the effectiveness of a product all you want, but to say they have been defrauded, when they report the exact opposite, is patently ridiculous.


tommylion

I think many in this group tend to split hairs on trying to improve their system.  I think it would be very beneficial to use the knowledge in this group and discuss what is the next step to improve their system.  For example, do I buy better speakers, buy better speaker wires, better amplifier, better streamer, etc.  I am at that point right now.  Another question is who do you believe.  The one thing I have discovered is there are many people who simply do not know what they are talking about.  It would be fun to have discussions on this.  There is a tremendous amount of knowledge in this group.  

noromance said: "I like Geoff and miss him on the forum. Hope he's well. However this article is out there. Maybe he's a genius and knows things we don't. Or not."

Geoff is alive and well over at Audio Asylum.

 

Tommylion, wonderful. I am sure there are things you can do with your room that will make an improvement. For starts get yourself a good measurement system like this one below and have a look at what your system is actually doing. It will also point out where you can make improvements. If there are issues you can not fix with room treatments you might start getting involved with DSP. There are many great processors now for reasonable money.                                                                                                                  

It’s pure psychology.

Suppose someone just shelled out $6000 for a 100 gram can of rhino horn powder because he has a firm belief in it’s aphrodisiac powers. He’ll be happy with the purchase.

Others, who never tried rhino horn powder themselves, may warn him he’s being scammed. And yes, he may think that annoying because he’s perfectly happy with his purchase. And maybe it even worked, that’s the power of our mind. And if it didn’t, he’ll probably never admit it ... he’ll still write raving reviews.

How bad is it that some rational thinking people doubt the use of rhino horn powder because it’s totally unclear if and how it works and it has never been scientifically proven?

I know, I know ... even if things can not be scientifically proven or can be measured, we still can hear differences in audio ’quality’.

 

This discussion overlaps with the many about "objective" vs. "subjective" criteria, and is at the heart of the very existence of this forum, this website, and magazines that review equipment. "The bottom line" is the bottom line: most good stereo equipment is expensive and most audiophiles have limited budgets. (Let me add that "expensive" should be understood to include supposedly "free" tweaks, like those Mahgister employs, that have "costs" in terms of visual aesthetics, or WAF.)

When we want to make an improvement to our systems, we hope to spend our money wisely. To do that, we seek advice. The review magazines offer that advice with the aid of "science": not just observation, but quantified observation, done in controlled circumstances, aided by devices that measure what is being claimed. But we all know that measurements don't tell the whole story, so the magazine reviewers also add qualitative accounts of their listening experience with the equipment under revfiew: a "subjective" account. Such accounts have weight ("objectivity") to the extent that these reviewers spend a great deal of time listening critically to a lot of expensive equipment, and so are ideally positioned to evaluate what they're hearing with some insight.

The OP's apparent desire to silence anyone who refuses to believe a subjective acount that is neither supported with measurements nor convincingly supported by any other kind of evidence would appear to want this forum reduced to a playground show-and-tell fest. Speaking for myself, I expect more; I want this forum to provide well-informed opinions that are well-expressed and, when controversial for any reason, well-defended. Why? I've already explained: I have a limited audio budget, and I'd like advice about how to spend it wisely.

So it's not a matter of civility, or politics, or science denial, or conspiracy mongering. It's purely a matter of persuasion, in whatever form you can offer it.

For what its worth, I'm also an oenophile: I taste, and even make, wine with a group of friends. I often wonder if there is there any real objectivity in wine tasting. But then, I remember an early James Bond film in which 007 is offered a glass of French "claret" and correctly names the vineyard and the vintage after a single sip. There are people who can do that pretty reliably. So, yes, there is objectivity in wine tasting. But it's very difficult to tune one's pallette sufficiently in order to offer more than one's "mere opinion." 

From this forum, I want more than mere opinion. If you like product X, try to do more here than to merely enthuse about it. WHY do you like it? What does it actually do? How does it do that, if you know, or even can speculate? In short: convince me that I'm likely to like product X as well. My money is at stake, and I would rather spend it wisely.

Of course, if you're persuasive, you may convince me to buy some snake oil. That, too, is OK; I'm not easy to convince, and snake oil may have healing properties—the old placebo effect at the very least. Most of us here are mature enough (that is, OLD enough, with enough experience in memory) to know that placebos can be highly effective. I'd even be inclined to defend the view that all "value" is a form of the placebo effect. But skeptics need to be convinced. So: convince me. Is that too much to ask?