I looked up the covid stats for White Bear Lake and found this: 63,444 cases to date and 980 deaths. The stats are for Ramsey County. Sounds severe. I have called Magnepan at least 10 or more times in the last 20 years. Everyone I have spoken with was a fountain of knowledge about their product, most had worked in every part of the factory, this is their happy lifetime employment. I purchased a set of 1.7i's in January of this year, they were delivered in June. The dealer told me six months waiting at the time of purchase. I am sorry to hear they have not returned your calls.
Magnepan service shut down
How long has Magnepan's parts and service been shut down? Any idea when they might be open again? I have tried several times to contact anyone at Magnepan. All I can do is leave a message and never get a return call. I even emailed Wendell and got no response.
Anyone know how to talk to someone there? I want to place a parts order.
Partroysound
Anyone know how to talk to someone there? I want to place a parts order.
Partroysound
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Someone missing a screw? @partroysound Perhaps you can purchase a temporary used speaker to see you through until Magnepan reopens their parts supply. Then you can sell the temp speakers with hopefully minimum out of pocket net cost provided that the speakers are relatively sellable (high enough demand) |
Every manufacturer in the US is experiencing parts and supply shortages - from car manufacturers on down. Two main reasons are covid effecting overseas factories and container ships backing up due to labor shortages in the ports. There is also a shortage of commercial truck drivers in the US. A relatively small company like Magnapan would be effected faster than a larger company with more resources. |
I had contacted Magnepan several weeks ago about getting a set of backup panels for my 1.6's. They are 20 years old and working fine. I just wanted to have them another 20-30 years. I called sales and they transferred me to the then production manager (sounds like he might of since left). The production managers voice mail gave an e-mail address. I e-mailed the inquiry that afternoon and he answered back that evening. So, they were busy, but trying to answer requests. Alas, no backup panels available for 1.6's, just de-lam repair kits. |
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