Magnepan service shut down

It’s times like this, where you need the manufacturer’s support the most. Not even a return call? No matter how big or small, I’d be getting rid of my speakers if that were the case. If they’re too busy with new orders and forgetting their existing customers, it’s no way to run a business.  

Maybe someone there got the vid and had to close down to quarantine?  You would think they would say though…

Their production manager quit and they are struggling to pick up the slack. Their business model is not sustainable. LRSs are so underpriced it creates artificially elevated demand and upsets the whole operation. Nothing that can’t be solved if they simply raise their prices. 

(Shakes head in disbelief while scratching Magnepan off his HiFi bucket list) 

I looked up the covid stats for White Bear Lake and found this:  63,444 cases to date and 980 deaths.  The stats are for Ramsey County.  Sounds severe.  I have called Magnepan at least 10 or more times in the last 20 years.  Everyone I have spoken with was a fountain of knowledge about their product, most had worked in every part of the factory, this is their happy lifetime employment.  I purchased a set of 1.7i's in January of this year, they were delivered in June.  The dealer told me six months waiting at the time of purchase.  I am sorry to hear they have not returned your calls.