Grant Fidelity parts ways with Psvane


Not sure if anyone knows this but Grant Fidelity is ceasing all Psvane line sales as of 2/7/21, this Sunday.

https://premiumvacuumtubes.com/for-immediate-news-release-grant-fidelity-will-discontinue-the-entire...

I’ve ordered lot and lots of tubes from Grant Fidelity. Always impeccable service and quality of product. Always treated like family. Rachel is wonderful.

Not sure what to think of Psvane as a company after reading the article? Love their tubes, but...

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Why do we (the consumer) need to see their dirty laundry? They should have just quit selling products, no need to make a big deal about it.
These are “Old School Tactics” being executed by both parties.

The shame is they’re dragging their customer base into the fray and they will disenfranchise their end user customers.

When I was working in the very lucrative motorcycle parts industry ( European and Asian race components/parts) we would see these types of actions quite often at the distribution level.

It is best to keep your dirty laundry in house. 
I’ve had several purchases from Grant Fidelity over the years and the customer service and support is top tier. I wish them success with Lanlai tubes and glad Rachel stood up to the intimidation and bully tactics from Psvane.
Charles

Why do we (the consumer) need to see their dirty laundry? They should have just quit selling products, no need to make a big deal about it.
Transparency removes speculation. 



FWIW, I have bought a fair share of Psvane tubes from Grant Fidelity but have in the last few years been doing business with Viva tubes for Psvane with great results and much lower prices with no returns. Enjoy the music