So they made an error on the CDP voltage and did a pretty good job with a refund although not 100% but still not bad. Seems like they should have gone on step further and checked if the unit was 220v set-up.
Next I am not sure how the checkout move to the cart works? In buying parts weekly from different manufacturers, I know that you have to add to the cart and then complete shipping details, and go to the checkout to complete the transaction and choose your payment method usually credit card or PayPal. Then typically I get an email conforming the order almost immediately.
While you feel the transaction was completed and it was yours, for whatever reason, it did not turn out that way. I'd be a little pissed off myself but I have also come to understand that there is no one great deal out there and another one will show up again in time.
Is all this TMRs fault? Some of it but not all of it IMO.
As far as working 24/7/365 I don't answer every email for my company in a timely way always. I get about 100 emails a week. All kinds of questions that don't turn into sales. In the beginning I was on top of all of this but now I want to be responsive to everyone, but it is just not possible. There is never enough time in a day unfortunately.
Happy Listening.
Next I am not sure how the checkout move to the cart works? In buying parts weekly from different manufacturers, I know that you have to add to the cart and then complete shipping details, and go to the checkout to complete the transaction and choose your payment method usually credit card or PayPal. Then typically I get an email conforming the order almost immediately.
While you feel the transaction was completed and it was yours, for whatever reason, it did not turn out that way. I'd be a little pissed off myself but I have also come to understand that there is no one great deal out there and another one will show up again in time.
Is all this TMRs fault? Some of it but not all of it IMO.
As far as working 24/7/365 I don't answer every email for my company in a timely way always. I get about 100 emails a week. All kinds of questions that don't turn into sales. In the beginning I was on top of all of this but now I want to be responsive to everyone, but it is just not possible. There is never enough time in a day unfortunately.
Happy Listening.