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What Percentage Off Would You Expect to Discount For Open Box Amp with Blemish

The amp is also a discontinued model which I believe should be further discounted.  So how much off  on a $3200 amp is the question? I called the dealer with a few questions. I asked if the amp would be on sale for Memorial Day since it’s a discontinued model. The girl said they didn’t do many sales on this brand (I know they do) Anyway,  she looked and found an open box in warehouse. She knocked 12% off MSRP. Does that sound right? Or should there be more discount due to blemish?  I think the later. I’ve always thought 10-12% off to be the norm discount on prime products.I know this isn't set in stone. But what is "normal" ? Whats your thought? Thanks for your input
128x128artemus_5
joey_v
644 posts
 
Regarding the blemish, it honestly depends on whether I can live with it or not.
Usually I can.

So then it depends on how good of a deal.
tom_hankins
928 posts
 
Make an offer. Maybe they will take it. But don't take it personal if they don't. 
They don't have to discount, and they don't owe a discount on it.

richopp
760 posts
 
@tom_hankins is right, but hey, the box is open, the amp is discontinued, and it has a BLEMISH!!!

OMG, as the youngsters say.

You should get it for free, or THEY SHOULD PAY YOU to take it off their hands, right?

RIGHT!!!

Then, when it needs service, the sign at the front of the store will read:

OUT OF BUSINESS

Good luck!
verdantaudio's avatar
verdantaudio
1,463 posts
 
I am a retailer and I deal in some used, discontinued and refurbished goods.  

Box is open should be a 10-15% discount if it is in flawless condition. With a blemish...well it depends on the blemish.  If it is on the faceplate and is highly noticeable, at least an extra 25%.  If it is on the back or the bottom, I would give 5%.  

Discontinued has a different impact.  Recently discontinued on a sought after item will drive prices up. Think Oppo after it discontinued their disc players.  Discontinued on a dog that was collecting dust...another 10-30%.  
elliottbnewcombjr
5,111 posts
 
did they send you a photo of the 'blemish'? easy to live with? then you are lucky. you have heard this, determined it is very desirable? return option?

I always am aware that anything I buy will end up with a blemish or two, primarily my doing, so I am a big fan of open box, as long as the full manufacturer's warranty applies. not a blemish I have to see every time I use it, something out of sight when in use,

or, something on the passenger side of the car!!! Next accident I will have that dealt with.

You know they regularly have sales, so that would be 10-15%, then you have open box discount, so I agree, don't ask, make them an offer, figure out -25%, offer them that in writing, i.e. email, with confirmation of warranty and return in that email. that allows them to forward the email to whomever makes the final decision without anything lost in translation.

clarify: credit card? pick your credit card with best protection. option for extended warranty? So, you get a discount, spend it on the extended warranty, sleep easy. 

They come back, 20% off, yay or nay? don't forget, any discount/sale, you save tax also, so that helps your final price/decision.

good luck
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