Interesting Fed Ex encounter...

I guessing Fedex is in a mess now due to the pandemic. I ordered some IsoAcoustic Gaia isolation feet from a dealer in California. They emailed the tracking number and shipped them via Fedex to here in Virginia the Friday before last.

Fedex called Monday and said I needed to be home Tuesday to sign for them. So far so good. By late Tuesday the package hadn’t arrived and their tracking system had no entries past the package having been shipped from a California Fedex center that Saturday. I called Fedex before they closed Tuesday to find out where the delivery got to. After some checking they said they had located the package and it would arrive between 5:00pm and 6:30pm later that same day. It never did. Next morning I called Fedex again. After some more checking they said they had "happily" located the package and it would arrive Thursday. Thankfully it did.

Another package ordered recently\ was sent from New Hampshire via the USPS. After it didn’t arrive, that package was tracked down in Sacramento, California. So,judging from both our experiences, both Fedex and the USPS are messed up nowadays, like UPS has always been. Either that or California has become a black hole for packages drawn in from all parts of the country, and unable to escape from there.

Good luck and let us know how it turns out.

Mike

Wow, interesting situation. My Fed Ex guy told me they are now authorized to “sign” for deliveries and just leave them with Coronaville protocols. If that’s the case, Fed Ex is on the hook for pretty much anything that might happen to the package. Insured or not.

There are a number of issues here
A big warning to all - in London and increasingly elsewhere as conmen move on - liveried delivery drivers (can be a man or woman) with van outside with 3 men in it, are knocking on doors with a box in their hands, barging past the person who opens the door, ransacking the place as fast as possible and getting back to the van and driving off. Fortunately cctv is showing the faces of many of these people, so pictures are plastered over local sites and some apparently caught.
Secondly delivery companies have a right of care, and after legal processes showing this care has not been exercised I have received compensation before any hearing. Just for example google Hermes problems and you will be horrified. One Hermes driver tried to sue me for £10,000 because my dog barked at him. He was off traumatised for over 6 months says he. It wasn't quite as simple as that, but the message is the same.
Unfortunately these shyster companies do not respond to Joe Public - you have to push some legal buttons to get a reaction of any type. Complaining does no good - you have to escalate the issue in legal form until they give in - which they realise they have to, otherwise their case is then in the public domain in an official format

Nearly the exact same thing happened to me two weeks ago with UPS.
 I was returning a new laptop. I was a bit freaked out as well. Even calling the local UPS office where they contacted the driver. And then the manager called me back after discussing it with him. I was told that he said , "No package was there to be picked up". My camera's showed otherwise. So I started down that path.....
Long story short. Friday I received an email stating that the company I had ordered the laptop from had received it. And my refund had just been been issued!
 Something similar happened a few years ago with Fedex as well. But the part missing was very cheap so I just didn't worry about it. Again, 
I received confirmation that the customer had indeed received it and wanted another!
 It does happen!
  Oh, And the tracking on the Laptop? The # simply wasn't any good I was told. It wasn't long enough. And I received that tracking number, "From" UPS when I created the label on my PC! It was missing the number/letter prefix set that it always had, "A prefix which was always the same also", for every label from them that either was a pick up from, OR, a delivery to my address!
 Fedex numbers are the same as well. "Always the same prefix for a customer". But it won't help to check tracking if you have the same problem as I had!
They said it wasn't a mistake on their part as far as they could see. But UPS said in their system. At the time when I initially called both the local office and then corporate the next day?
 I was told by both parties that "You have no parcels en-route in the system, anywhere, at this time! And I knew that this was wrong. I get deliveries every day!  And ship a few times a week! Not large numbers but consistent! 
 Please let us know if maybe this was your type of "SNAFU", as well?
 Hopefully it was. Also, all ship times have been increased with this virus in play! So it will take longer to find out!

for the last 10-15 years i have shipped FedEx almost daily  with and without receipt and no shipment was   ever lost .