Transaction


I just need to vent on a situation that I have encountered due to a purchase through Audiogon. About 8 months ago, I purchased a Krell cd player from a very reputable dealer. About three weeks after receiving it, it stopped functioning.  Despite being told that the unit($1000) was sold "as is", it was eventually fixed. Since then I have encountered new problems so frustrating, I have essentially stopped using it. This was a fairly expensive transaction, that has become almost a total waste. I am now forced to go to Krell to see if they can remedy the situation, which will undoubtedly cost me more money. The point of all this is, despite the fact that Audiogon is only the middle man and totally reputable, and that the dealer in question has a long, and I assume good, reputation, BUYER BEWARE. Do your homework. You never know.
128x128jonbagdon
@grannyring @grannyring +1

@jonbagdon sorry to hear about you bad luck with this.
@grannyring @grannyring +1

@jonbagdon sorry to hear about you bad luck with this.
I think your problem has more to do with Krell, than Audiogon or the dealer.
B
$1k for a Krell cd player - How old is the player? You didn’t say what exactly what has gone wrong with the player. 

I realize you’re venting, If dealer sold the item ‘as is’, don’t think it’s fare to blame the dealer or manufacturer.  Sorry that it didn’t worked out as you thought it would. I would reach out to Krell service department, they are super helpful. It may cost you some money but they stand behind their products and warranty repairs upto a year.