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jetter: You should send your ideas to Eric, by way of Karma at [email protected]. Threads such as this will serve some purpose but direct contact is always more efficient. Three Points First, inexpensive CS is ONLY ONE of the ways in which Eric saves business costs. Other areas are 1) no/little advertising, 2) brilliant product development but without traditional methods/time/costs, 3) Small physical plant, 4) direct sales, and 5) careful driver selection. Eric probably could tell you many others. Second, a good portion of my corporate career was spent in quality assurance at customer service centers. CS is very expensive and at smaller companies takes a disproportionate amount of the budget. Eric handles a lot of contact himself and Karma helps with most of the rest. This can be an ideal approach if done properly. Sometimes, however, personalities conflict. Third, whenever I start buying from a company such as Tekton, one of my goals is to help them succeed because their success is also mine. Have the DIs and am considering either another set or the Ulfberhts. It is, consequently, IN MY BEST INTERESTS for Eric to continue and prosper. Suggest that all Tekton owners fall into this category. |
craig159, You claim that nobody at the price point has Eric's quality. Even though I never have heard a new pair of Tekton anything, and I'm sure they sound respectable at their price points. But even at his prices, large rectangle boxes with rough finishes, poor grill construction (if you actually get a pair), inexpensive drivers with dust caps that "dimple" in their shipping cartons, etc....Well, you get the gist. That's not quality engineering. There are companies out there that sell less expensive speakers than Tekton and sound respectable with very good fit-and-finish. IMO. |
- 67 posts total

