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Are Avalon still in Bussines

Hi my name is Dan,

I have the Avalon Opus Ceramiqe.

I need new woofers.

no one answering mail or phone for some time now

Any helpful ideas?

thanks

 

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lostbears's avatar
lostbears
537 posts
 

 They are still around but I had the same bad experience. They are only open 4 days a week. I called numerous times and left messages, they never called me back. I can't remember what I wanted but it was some little thing. It made me worry though if I really need service would they be there. It is really ashame because they make such wonderful speakers.


trcnetmsncom
431 posts
 
Nice speakers btw!
mofimadness's avatar
mofimadness
4,933 posts
 
They are getting ready for the European premiere of the SAGA speaker in about 10 days.  I would bet they're kinda busy and might not even be here in the states.
stereo5's avatar
stereo5
6,250 posts
 

@mofimadness 

That's kind of a poor excuse on their part.  For the uber expensive speakers they sell,  they could at least have someone answering the phone.  Some of these high end company's are really clueless on making good business.

bigkidz
3,311 posts
 
I understand the comments above but since I also build audio components, sometimes you get into crunch time and really cannot deliver the service you intend to deliver.  As for me, my mother recently passed away and I had no desire to speak to anyone for a few days even though the customer service aspect is normally what helps me standout.

Happy Listening,
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