I was on a similar boat recently. Three weeks ago I ordered the Brooklyn DAC+ from an online retailer here on Agon.
The retailer's shipment from Brooklyn office was delayed, and very little/vague communication came from that office. I believe there are only two people working there..
Anyways, my dealer reached out to the Poland HQ and had the DAC shipped directly from there.
I know this doesn't really help your situation, but my guess is the Brooklyn office is overwhelmed. They need more employees for sure.
The retailer's shipment from Brooklyn office was delayed, and very little/vague communication came from that office. I believe there are only two people working there..
Anyways, my dealer reached out to the Poland HQ and had the DAC shipped directly from there.
I know this doesn't really help your situation, but my guess is the Brooklyn office is overwhelmed. They need more employees for sure.