Verastarr's Mike Powell upgrading SR "Stuff"

"Mike is one of the best Philes I have ever worked with and understands customer satisfaction" 

I couldn't agree with you more, Mike is an outstanding guy. Like yourself, I own his Signature and Statement silver audiofoils and they are the best cable I have owned in 20 plus years. 

I have had just the opposite dealing with Mike and his company Hot Rod Audio mods. It was many years ago, but would never buy or use anything he has done. 

Hey 68,

You really need to be way more specific about such a matter and not post such a vague statement as you did. 

Mike would give the shirt off his back to make a matter "right" as I know him.

First off anyone mentioning HRAM must be from long ago. The other thing is if somehow anybody feels slighted by us in any way and it was or is not rectified, its not because we refused to make it good. Because we have never done that once. Every manufacturer makes mistakes or accidents or has some issues here and there, and in our 15 years serving audiophiles we have not ever once refused to admit if we made a mistake, then compensate the person. We have a phone number and email on the website for contact, so we are not hiding. We have never changed our company name or tried to dodge detection, I'm right here to contact on the phone if anyone is unhappy and I bend over backwards to make it good. So Pete, if you feel our product was not made well or it had a mistake and you did not ask to have it fixed or made good then what can I say ? I shore up any shortcoming if we have ever overlooked something. If you still feel sore about anything from us, please call so I can make sure you were treated well and fair. If you were treated well and fair yet still chose to complain, then we all know someone like you. 

Best wishes and I'll open this discussion to anyone who ever in my 15 years on AG feels they were not treated fair or with respect for any reason whatsoever to please contact me direct and I will compensate you even more as I know you've already been taken care of once, so maybe you need more..Whatever it takes.... I'm not aware of anybody. 

NOW, to get to the real reason for this post that was misdirected, we just started making options for other companies grounding devices and tweaks, including Teds SR stuff. We use pure silver foil for most, and for these little things that we are not trying to build a business model around you may purchase direct from us at what would be dealer cost.  If anyone is wondering about a product they have that uses little, unique and or different type cables than the regulars, please feel free to ask here openly.. We do custom cables built to clients spec nearly every week. 

Cheers and Happy Listening !