My philosophy is simple. I refuse to pay for bad service.
I'll simply walk away.
People of color have experienced this for generations. people "size you up" the minute you walk in the door, anywhere.
However, in this day of mega rich people, entertainers, sports stars, etc. it is rare that business treat people this way. Still happens in the audio industry. Not so much for clothing, watches, and autos. They don't know who and what you are and aren't willing to lose out on a big sale anymore. The Pretty Woman scenario rarely happens today.
But, for audio....well.... I was in Stockholm a few years back and when I travel I try to visit high end audio stores.
I was wearing jeans and definitely wasn't from Sweden. but, I'm older and carry myself pretty well.
well, the sales man looks me up and down and comes to a conclusion immediately. completely ignores me. I was interested in a all in one type unit for my girlfriend. It was Rotel, I believe. But, they also sold higher end equipment and some Martin Logan equipment also.
So, I tried to ask about the Rotel unit. The salesman in a very condescending manner asked me, so, what equipment do you have?
I said my amps were Audio Research and Mark levinson and I have Martin Logan Monolith III speakers, with Audio Research pre-amp, dac, etc.
His manner and eyes changed immediately.
don't get me wrong, he wasn't rude at all, just initially condescending and stand offish.
But, we got along fine after that exchange.
Same is true for high end watch dealers I've dealt with, and auto dealers. I have found that it isn't their initial impression that matters, but how you respond to it.
Some people are just asses and my response is to walk away. but, others, work within their comfort zone and rarely leave it unless you take them by the hand and show them how wrong or incorrect they can be.
enjoy
