Krell Reliability?


I have heard a lot about many problems encountered with any Krell equipment.
Even their kps 25sc pre/CD Player and cx series arrived already badly built from its box.

Any comments?
128x128tomer_tsin

Showing 2 responses by jond

I have to say that I've heard of folks not liking Krell sound but I've heard nothing negative about the reliability of their products. In addition I at one time owned a KPS30i cd player that I bought used, and not only did it operate flawessly, but Krell service Fedexed me a replacement disc stabilizing puck when I dropped and broke mine and wouldn't let me pay for it! My only other comment is this, what's the purpose of this thread? It feels like a troll in search of anonymous Krell-bashing, am I right?
Tomer,
I'm sorry to hear about your bad experiences with Krell, it seems to be unusual from what I can tell. As far as I go I've been posting on Audiogon for over 3 years and if you check my postings you'll see I certainly don't work for Krell I just had a positive experience with them. Right now I don't even own a Krell component, my system is SET based. I certainly didn't mean to offend you, but when a non-member posts something critical of a particular company without getting into much specifics it raises some red flags. Anyway I hope that Krell or your dealer takes care of all of your problems as they should. Best of luck to you.