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If it is too loud at the 10 o’clock position something is not right. A preamp should work best in the upper range of the volume dial. Are you sure that the phono module is correct for the output of the cartridge that you are using? You should contact Octave to make sure you are using the correct phono module for the .5 mv output of the Lyra!
@yogiboy not spoken to Octave yet...I'll speak to my dealer later.
My amps are W4S SX-1000R monos & my speakers are Audio Physic Avantera III.
I did incur the problem before but altered the gain setting in the phono module.& it seemed fine.
I have recently introduced a new tonearm cable but surely that wouldn't be the cause ...??