Knaptime, thanks for the info. Now I'll know who to contact in the future.
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CAL still has several (4) authorized service centers. Two are in the Chicago area. I just had a CAL CL-10 serviced through a local dealer where I purchased it. It took a while, but they got it repaired -- at no cost -- even though the warranty expired several years ago. Approved Audio Service 583 Bantam Rd. Bantam, CT 06750 860-567-5801 Electronic Engineers 2522 W. Armitage Ave. Chicago, IL 60647 773-227-2600 Just Service Inc 2940 N. Clark St Chicago, IL 60657 773-871-7171 Service for CL2500 Scott Morris Enterprises 1130 Hilfiker Drive Arcata, CA 95521 707-825-6808 [email protected] |
Cal Audio has gone through some changes. It was acquired by Sensory Science, then Sensory Science was acquired by S3 Corp, which has changed its name to SonicBlue. In the process, it looks like the Cal Audio brand was shut down. Factory service, which at one time had been at the Blue Lake CA location was relocated to another state, and now appears to have been shut down. (Calling the number in Camadeco's post says the number has been changed to a number at SonicBlue, where the operator will refer you to 800-736-7679/menu-item-#3 for Cal Audio service which then refers you to their web site for regional service.) Service has been farmed out to regional service shops. The following link to the SonicBlue web site identifies three service facilities. Good luck. http://www.s3.com/support/goVideo/c_service.asp |