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My PS Audio Duet Power Center Stopped working

My PS Audio Duet Power Center I purchased in February 2008 stopped working today. This happened several months ago and I after I let the unit sit for several days it started working again. When I plug the unit in and hit the power switch there is no power. When I push the reset button on the side, nothing happens.

I tried several different wall outlets and it still does not work.

Is the unit broken? I am guessing any repairs will be expensive (and not worth it). Any suggestions?
hgeifman
rrog
1,958 posts
 
How does your system sound without it?
wagzel
28 posts
 
My Quintet power module gave it up and they sent me one free when it was long out of warranty. Give them a call, they were great to me.
hew's avatar
hew
159 posts
 
I have the same unit and had similar issues with mine. Called PSAudio and they gave me an RMA, sent them the unit and three weeks later it was back and has worked perfectly since. I understand that this malfunction is a well documented issue with these conditioners
mihaitaa
111 posts
 
Definitely call PS Audio. Had similar issue and they sent me a replacement cartridge. Was never asked about the date of purchase or anything, the unit was purchased used from Audiogon. All they asked was the address to send the replacement cartridge at.
Very good company to work with...
hgeifman OP
2,110 posts
 
Excellent suggestions. I called PS Audio today and they believe it is a bad cartridge. As soon as I receive the RMA#, I will return the unit to them for repairs. There was no problem with the warranty and there will be no cost for the repair work.

I am very impressed with PS Audio. They are a great company to work with.

Thanks again for your suggestions.
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