Why don't you give PSAudio a call, I'm sure they would love to help you.
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Yes agreed. PS Audio is a reputable firm and am sure they'll do all they can to assist. I've had a Duet now for a number of years still working perfectly. My only complaint in that the inlet power coard plug is not as snug as I'd like it to be but it stays put as long as I don't bump the unit. I have it out of the way where it can not be touched.
Excellent suggestions. I called PS Audio today and they believe it is a bad cartridge. As soon as I receive the RMA#, I will return the unit to them for repairs. There was no problem with the warranty and there will be no cost for the repair work.
I am very impressed with PS Audio. They are a great company to work with.
Thanks again for your suggestions.
PS Audio reports my problem is likely the power cartridge. Most likely, it seems, the unit caught a small surge or trip and as a result no longer will pass power. This is the intended function of this unit to protect my connected gear. This is a free repair service and the estimated repair time is 3 to 4 weeks.