Took my Levinson amp in for repair


It had some noise in the left channel the deal called today stating they pretty much blew it up and I need come pick it up
Is there anything I can do about this?
128x128abruce
It seems to me if you took it in with what sounds like a small issue and they are trying to deliver it not working at all they owe you a replacement amp or the replacement value. I would not go away without a fight.

Greg
Abruce

You took your Levinson 332 with hum to repair shop. No repair shop can repair your levinson with out the four 50000uF/125V caps and 1900uF/150V regulator caps. These caps are custom made that is why Levison charges over $2K.
Any lower value caps used the amp will blow up. There is a Levinson 332 on audiogon now. The cap replacement was done by me using Cornell caps. Only Cornell Dubilier and United Chemicon makes these caps.
I sympathize, but you would have to prove negligence on their part, to prevail. Expensive to prove in court - requires not just an attorney, but also an expert witness is usually required to prove the applicable standard of care. Not at all clear from your version of the facts that they were negligent. Especially where, as Brf points out, these amps are well known to be trouble-prone, at best.

Many shops have a disclaimer posted, or that customers must sign, that absolves them from, or limits, their potential liability

Lloyd the Lawyer
"Not really but lawyers are not usually very honest now"

And very often customers alleging someone wrecked their stuff that was already broken aren't either.

Signed,
one of the several Audiogon members who is a lawyer.