Sota Star Sapphire help


Just pick up a Star Sapphire III vacuum from the original owner, it hasn't been used for sometime now so I was going to take it apart and service what I can.

Does anyone has owner's manual that can send me? I have not seen the manual, does it contain instruction how to fine tune suspension? I could not even get the platter off, do I need to remove the screws at the bottom to do so? any help is appreciated

I don't have shipping carton, otherwise I will consider shipping to Sota for them to tune up. with the cost of shipping, box, and tune up fee, it is prohibitly expensive to let Sota inspect the table if everything seems to be in working order now.
semi
You can also get an original packing box from SOTA so you can send it in to them. I do not recall the manual containing any servicing information. However, if you contact Kirk at SOTA he may be willing to spend some time with you to talk you through some steps. One thing about SOTA is they do provide great service.
thanks for the suggestions, I will give them a call and order a manual and hopefully get some tips how to fine tune the suspension as well.