Have you tried different tubes in the phono and/or line stage of the C12000?
Also (already mentioned believe) the C12000 has loads of adjustments.
DeKay
Should I use an external Phono Preamp
I am using a McIntosh C12000 as the Phono Preamp for a Technics SL1210GME turntable with a Ortofon Cadenza Black MC cartridge. Should I expect a higher level of performance with an external Phono Preamp? If so, what would you recommend? I was thinking about the Luxman E-07.