Upgrade from B&W 802D1 to Focal Utopia Scala Evo

Will your dealer come to your house and give any suggestions/help with setup? 

You mentioned they sounded great at the dealer. Can you borrow his amp/preamp/cables to see if you can come close to that sound you liked enough to buy them at your house? 

At some point your asking for help has started to sound like you're whining.  If you made a mistake, then you made a mistake.  It happens.  You may have reached that point where your system is temperamental.  It needs careful system matching for every component to sound spectacular.  Otherwise it sounds bad.

My advice is to play with the positioning of the loudspeakers and the listening area.  It may or may not help.

@onehorsepony there are few options 

1. make the necessary placement and room acoustics changes to make these speakers work in your room

2. Trade in your Focal speakers towards a new or preowned set of B&Ws

You’ve made an expensive audio mistake. I know it’s frustrating. But it happens.
You can either fix or live with it. Continuously expressing your grievances about this  won’t fix the problem. 

OP,

I can understand your concern. I would try and relax. I can understand why the circumstances are very frustrating. But it sounds like patience is the best policy for now. 

I’d recommend taking photos of your system and posting them under Virtual Systems. This sometimes can be really important of us to be able to see exactly what you are working with. It might really help. 

In the mean time, I’d go ahead and get the 500 hours on them, just in case that makes a difference. I would definitely not do any thing rash like trading for some old B&W. You’re retired and will have lots of time to figure this out. Loosing a whole bunch of money by getting rid of the would be very frustrating in the long run. 

Suppose I forget about the old B&W's and opt for a new pair of 802D4? What difference would I expect from the Focal's?