Upgrade from B&W 802D1 to Focal Utopia Scala Evo

It's taken me at least 10 years if not more to get my system more or less up to speed, going one piece at a time. First big item was replacing my Audio Research  amp with a Conrad Johnson ART-SA. Tube amplification works very well with the Scala's. A cable here, interconnects there. Second major upgrade was swapping a CJ ET5 for an ART 88. Third was a really nice cartridge for my TT. Keep at it. In the meantime my DAC died and now I'm searching for a replacement. I've been playing vinyl exclusively for 6 months. Good recordings sound wonderful. Bad recordings don't. Good luck. Audio nirvana is attainable and the Scala's are a great foundation.

Will your dealer come to your house and give any suggestions/help with setup? 

You mentioned they sounded great at the dealer. Can you borrow his amp/preamp/cables to see if you can come close to that sound you liked enough to buy them at your house? 

At some point your asking for help has started to sound like you're whining.  If you made a mistake, then you made a mistake.  It happens.  You may have reached that point where your system is temperamental.  It needs careful system matching for every component to sound spectacular.  Otherwise it sounds bad.

My advice is to play with the positioning of the loudspeakers and the listening area.  It may or may not help.

@onehorsepony there are few options 

1. make the necessary placement and room acoustics changes to make these speakers work in your room

2. Trade in your Focal speakers towards a new or preowned set of B&Ws

You’ve made an expensive audio mistake. I know it’s frustrating. But it happens.
You can either fix or live with it. Continuously expressing your grievances about this  won’t fix the problem. 

OP,

I can understand your concern. I would try and relax. I can understand why the circumstances are very frustrating. But it sounds like patience is the best policy for now. 

I’d recommend taking photos of your system and posting them under Virtual Systems. This sometimes can be really important of us to be able to see exactly what you are working with. It might really help. 

In the mean time, I’d go ahead and get the 500 hours on them, just in case that makes a difference. I would definitely not do any thing rash like trading for some old B&W. You’re retired and will have lots of time to figure this out. Loosing a whole bunch of money by getting rid of the would be very frustrating in the long run.