Manufacturers with great customer service


What are the brands you've experienced with great customer service? 

zavato

Sony,

4K allows bigger screens when you might be too close with older resolutions. I’m only 13’ from the screen.

So, I wanted a bigger screen, realized I wasn’t really using 3D, gave the Samsung 3D to my neice, decided to go all new Sony: TV; AVR; Blu-Ray.

Cable, HDMI, ARC channel; ..... Sony helped me on the phone, actually diagnosed a bad HDMI cable, get everything working from 1 remote, then got the cable box remote to control everything. 

Over the years, I do a reset of the AVR, and maybe call, out of warranty, but they help me anyway.

@elliottbnewcombjr  Thanks for the memory of that Toshiba grind/brew unit. I owned one until it died. Right beside it was a roaster. At the time I had a source for Yunnan Arabica. Yep, Chinese coffee. Roasted green beans every morning. Those were the days. Now I'm too lazy for that, or for such tasks as LP cleaning. 

Before Parasound was sold I called the 800 number and a gentleman answered 

I said my JC2 volume know will no longer move. He said send it in we will fix it no cost 

That was it.  Great experience.  Word is that’s all changed now

too bad