Manufacturers with great customer service
What are the brands you've experienced with great customer service?
Pass Labs: I have only purchased used Pass equipment, but Pass Labs has provided support and advice beyond anything that I could have hoped for. Linear Tube Audio: Quick response and willing to respond to all my requests. Shunyata Research: I spoke with three different people there and received patient informative information each time. |
Samsung I bought one of their 3D TVs when they 1st came out. A couple of small darker areas in the lower corners. Remotely, they diagnosed a new screen was needed. Just a few days later their rep shows up, big box, new screen. You gotta see how many separate pc boards he had to transfer from the back of the old screen to the new one. Amazing, done, perfect! |
Sony, 4K allows bigger screens when you might be too close with older resolutions. I’m only 13’ from the screen. So, I wanted a bigger screen, realized I wasn’t really using 3D, gave the Samsung 3D to my neice, decided to go all new Sony: TV; AVR; Blu-Ray. Cable, HDMI, ARC channel; ..... Sony helped me on the phone, actually diagnosed a bad HDMI cable, get everything working from 1 remote, then got the cable box remote to control everything. Over the years, I do a reset of the AVR, and maybe call, out of warranty, but they help me anyway. |
@elliottbnewcombjr Thanks for the memory of that Toshiba grind/brew unit. I owned one until it died. Right beside it was a roaster. At the time I had a source for Yunnan Arabica. Yep, Chinese coffee. Roasted green beans every morning. Those were the days. Now I'm too lazy for that, or for such tasks as LP cleaning. |
