Manufacturers with great customer service

Vlad, vintageHiFi, Canuck Audio Mart

https://www.canuckaudiomart.com/userprofile.php?user_id=10089

Sold me my JVC Victor Big CL-2 Plinth and TT81, included a free 120/100 transformer.

heavy, expertly packaged, double boxed, just as he said, he knows how to properly package and ship for many years. (I was nervous, it replaced the one a guy named Eugene improperly packaged that arrived in pieces).

Later, I recommended him to a friend, he sold him one of his two Micro Seiki 505 arms we put on his Luxman PD444. He helped us understand that Dynamically Balanced arm, I highly recommend that arm, comes long and short..

Yet another friend bought ___ I forget, from him, trouble free and helpful.

/////////////////////////////////

Just viewing his listings, this single arm JVC has their 60mm thick plinth, removable headshell, tempting... he tells you all about it, $850. 

https://www.canuckaudiomart.com/details/650230489-victor-jl-b77-top-model-direct-drive-turntable-2/

When I asked about JVC or Denon, people here recommended the DP-80

https://www.canuckaudiomart.com/details/650208299-denon-dp-80-top-model-turntable-with-long-denon-tonearm/

I have had great customer service from:

Lampizator, dCS, VHAudio, ModWright, Doug White at The Voice That Is, and Mike Farnsworth at Farnsworth Audio.

PSB speakers. I needed two new perforated metal grills for some obsolete surround speakers. Lenbrook was great with communication and reasonably priced $20 ea. USD.

Speaking of Canadian speakers, I also had great service from Paradigm on a tweeter replacement or an in-warranty Titan Monitor v.6, many years ago. 

dcs

PS Audio, Hegel and Audio Research are the first three that come to mind for great service with PSA going above and beyond.