@bdgregory @xmbw4
I've verified(I think) the remote works by using a cell phone camera to see the IR beam. It beams, I can see it, but I get no response from the preamp volume knob. So I have been assuming the problem is in the preamp volume electronics.
Am I missing something? If a universal remote may work..I'm open.
I have a repair place a ways south of me in the Chicago area that supposedly can fix anything. While that's wishful thinking, I haven't checked with them yet. I was using the preamp up until six months ago and used a passive pre for volume control..though getting it fixed would be nice.