I have one too...on a shelf. Works fine, sounds great, with one exception..the remote volume no longer responds. The remote works, but the the volume electronics doesn't receive the signal or can't act on it. I tried the same post you're trying here a year+ ago..no response. I had a local guy that does a lot of work on audio equipment and he said.."beyond me" and declined to dig into it.
It really is a fine sounding preamp. If I do use it now, I run it through a passive pre that has remote volume.

