What Could Cause Center Image To Present Lower than Expected

Erik sqires and sbonamo are correct.  The speakers need to be tilted back more to increase image height.  Of course other adjustments and acoustic treatment may help too.  If you have large reflecting surfaces near or along the psth the sound takes to reach you, you might try experimenting with moving them away or otherwise tresting them.  For example if you have s coffee table in front of you, try putting things on the table to break up reflections.  If you have hard flooring between you and the dpeakers, put an area rug in front of the speaker to reduce reflections.

Good luck.

@jacupmakeup I am working on this same issue, with my soundstage being too low. I originally tried tilting back which raised the stage, but it messed with the phase. Instead I put them on a one inch platform and this significantly raised the soundstage. You might try progressively raising them to see if it resolves the issue. Ignore aesthetics until you find the solution. 

Thanks. I've tried every suggestion here. I have a dedicated listening room, so there's no unwanted furniture. I have the room pretty well treated also. I moved the speakers around and tried several different setups. I raised the speakers 4" off the floor. 

Nothing I do gets that center image off the floor. So weird. I used all the same gear in my previous house and the image was good. 

I've also checked all wiring from source to speakers. 

I contacted GIK to see if they have suggestions. 

Ok, I fixed it. 

I'm in a 15 X 10 ft room. Speakers were along the short, 10' wall. Today, I moved them to the 15' wall, which means I'm sitting very close to them - but that fixed it. Soundstage went from on the floor, far away and teeny to comparatively huge and realistic. Sounds like I'm first row at a concert row. I would like to move back a row or two, but the change is pretty incredible. 

Hopefully this is useful info for somebody else. 

system out of phase?