The response by Sonus Faber is disappointing, to say the least. Indeed it could keep me from buying their speakers if I had an initial interest, but we’re not talking about my needs and choices considered.
As it is I understand why you’ve been left in a bit of a quandary here. I suspect the Futura’s won’t need any servicing down the line, at least not for the foreseeable future the next some 15-20 years, but I would investigate into their crossovers. The Stereophile review do state the following on the crossover:
The complex crossover is said to feature "progressive slopes" and is realized with Mundorf Supreme capacitors and Jantzen inductors.
I would be surprised if electrolytic caps had sneaked in here, so that’s likely one thing less to worry about.
As to their regular use, I wouldn’t hold back giving them a little workout now and then.

