The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

The people that do best with TMR are the buyers.  They get quality used equipment with a trial period at a steep discount over new.  I’ve had good success with TMR both buying and selling, but buying gives you the best feeling. You do pay a premium for the convenience when selling to them.  

You still have to pack it, but they did send me a pallet and all necessary materials and sent a FedEx truck to my house to pick it up...

I have shopped TMR for years. Their prices have gone up. They are also less prone to accept offers with even small discounts. I know this from experience...pre and post-covid. It seems they have had an influx of capital and are a bigger operation. Good for them...bad for me. 

I did a complete system change-out this past year a complete with trading in my system cables and streamer for new.  They gave me a fair trade-in price and worked with me on getting the best bang for the buck. And when you figure in the cost of their picking up the shipping both ways, that's an additional savings of probably $150-$200 if I had to pay for it.  Malek and Ryan were a pleasure to work with and I can't say anything bad about the service I received from them.  My upgrading days are probably through as I have reached the age of retirement and now just want to enjoy my system and not worry about upgrade-itis any more!  I say that now, but relapse is always a possibility!