The Music Room is Slipping

Hey Josh - thanks for consigning my Vandersteen 7’s and getting them placed with a happy customer ! Please pass my appreciation for Jerry along to him. Jim

Josh,

I’m a potential customer, which is not the point really.

First of all, great site, great business idea and best of luck. If I ever move to Colorado, I’ll come and apply for a job. I have loved anything electronics related since I was 8-9 years old when I started secretly using my dad’s turntable, ha! I would love to own an electronics store one day..

Secondly, you should not be explaining in such detail basic business principles- when a lot of folks here can afford spending $10-15-20k on a single item - one would think these same folks are already aware of such business principles.

In any case, good that you address such concerns directly, not very common now days 

@thecarpathian 

TMR has a 30 day return policy. You don’t need to offer them an explanation. Tell them any reason you’d like, they’ll send you a return label and deduct it from your refund.

I’d say that’s false. They did make it uncomfortable for me when I wanted to return an item (and still paid $200 for the 5% and the shipping). I got two phone calls from the owner (that’s who he said he was) asking why I didn’t like it, why I wanted to return it. I am not complaining, there was no fine print that they can’t pressure me but I am setting the record straight. 

@parkergetdean ,

Curious. I bought a pair of speakers from them over the summer, found a killer dealer on better ones shortly after, asked for a return and bingo, no problem. I too of course had to pay shipping and restocking. I should have stated "In my experience with them..."  Interesting you had a different experience.