I gave up in eBay for that precise reason a couple of years back. They've been bending backwards for these larcenous dogs for a few years now.
If you even had a half chance to make your case to a human phone representative, I might still be selling there. They want to do everything by Ai and they want more money for nonexistent customer service. As the seller, you're the one who's paying for the entire enterprise- on top of the losses, but they go to bat for the buyer every time. Not for me.

