E-bay went from the best warenty to the worst

Sorry to hear. For what it’s worth I’ve had a good experience buying off of eBay over the years.  Haven’t bought any high priced gear.  Mostly CDs and Blurays.  I have bought from outside the US and haven’t had any unresolved issues.  I’ve had to go back to sellers a couple of times but they always made it right.  Unfortunately it’s definitely buyer beware online.  

My experience with ebay support has been positive...both as seller and buyer

autospec and rwwtooley. If you have a problem with an eBay purchase first contact the seller and most times they will be cooperative because the last thing they want is negative feedback. Rarely if that doesn' resolve the problem , call eBay on the phone @ (866) 540-3229 if they don't pick up you leave a message requesting a return call and usually they call back within 5=30 minutes. Explain what happened and they will contact the seller. The seller knows if they do not resolve the issue they may be kicked off the site and that's the last thing they want. Being polite helps too , eBay is one your side. Their money back guaranteed is you get what you're promised or money back.