E-bay went from the best warenty to the worst

I agree with @zx10 and have had the same experience.  It may take a week or two to resolve but I have always had issues resolved.  My credit card is used on paypal which is a second level of protection.  Also, I only buy from sellers with strong track record with + reviews.  Happy eBayer here.

I have to agree with the last two posters. Two months ago I bought two audio items off eBay from the same seller. One package arrived promptly (somehow slipping through the postal picket lines here in Canada, the other has still to arrive. I didn't follow up earlier on the second item due to the postal disruption. Last week I contacted the seller in California told her the item hadn't arrived, my refund was deposited to my credit card yesterday. I've told the seller that should the package arrive I'll contact her to figure a way of paying her for it - seems only fair.

Sorry to hear. For what it’s worth I’ve had a good experience buying off of eBay over the years.  Haven’t bought any high priced gear.  Mostly CDs and Blurays.  I have bought from outside the US and haven’t had any unresolved issues.  I’ve had to go back to sellers a couple of times but they always made it right.  Unfortunately it’s definitely buyer beware online.  

My experience with ebay support has been positive...both as seller and buyer