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New buy, no return policy

I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax
mulveling's avatar
mulveling
2,451 posts
 

TMR is also an authorized dealer & retailer of many high-end brands. So the lines are kinda blurred anyways. They do a really good job with packing, shipping for reasonable rates, and having extremely detailed pics of used gear. They're not perfect 100% of the time (we're all human and err occasionally), but I've come to really appreciate the service they provide.

They've also become the #2 place I check for newly listed used gear. For large expensive speakers, they really help de-risk the transaction. 

soix
11,249 posts
 

@gano  Well, if you wanna count Nissans as “French” vehicles then we’ll just agree to disagree.  Peace out. 

gano
750 posts
 

I am good @soix  :) my car days are in the rearview mirror

ronboco
1,117 posts
 

@mintakax 

I apologize for contacting you on this thread. I am unable to reply to your pm as I don’t have a payment method on file. Really dumb of them to do that. Here is my number in code so the bots do block it. Shoot me a text if this gets through. Tee  oh  tee - slevin oh mine- mine mine mine too. 
 

Ron 

thecarpathian's avatar
thecarpathian
6,167 posts
 

If you guys want to answer a DM without a payment method, you just have to initiate a new DM to whomever you want to respond to.

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