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New buy, no return policy

I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax
mintakax's avatar
mintakax OP
59 posts
 

@everyone--  Thanks for all the responses. Lots of wisdom and insight. 

@ronboco -- Lets get together, that sounds great! I'll reach out as soon as things are settled in. I look forward to hearing your system as well. -- Dan

ronboco
1,118 posts
 

@mintakax 

Sounds great! 

Ron 

dogearedaudio's avatar
dogearedaudio
295 posts
 

@inna 

I disagree!  $48K speakers?  I want to hear them in my own space.  That dealer made a...what's the markup?...$20K mistake?

inna
8,240 posts
 

Yeah, that would be ideal, your  own room and electronics. But if the dealer’s room is very similar  it might be alright. Besides, you might move to another room next year. Are you going to replace speakers each time you move your system?  My current speakers have played music in five quite different rooms and they have done it  well enough,, better in bigger rooms, I do mostly listen almost near field, though.

larryi
4,587 posts
 

     An honest dealer cannot take back a trial speaker and then sell it as new.  The cost of a returned item is high.  Most dealers don’t stock such expensive items so a return becomes a very expensive part of inventory that may take a very long time to sell, particularly if the item comes with a variety of colors/finishes.  There is also a risk that the item does not sell before a new model comes on the market.  
     Risk of damage in moving and setting up speakers for a home demonstration, particularly with large and heavy speakers is another disincentive for home trials.

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