Pairing streamer


My Innous Pulsemini will not connect with my tablet that I use to control it.  The tablet, and my phone, cannot find the device.  Thought I'd ask here before going through Innous customer service to see if anyone has had this issue and knew of an easy resolution. I've rebooted from A-Z hoping that was the issue.  Any recommendations?

Thanks

davegolf2424

I've tried all of the above and no joy.  I will be contacting Innuos with all the remedies I've attempted.  Many thanks to all!  I appreciate the effort. 

@buellrider97 - if you need a new lan setup, remember that your isp provider or the geek squad don’t know how to do internal lans, get a new mesh network.

@davegolf2424 

My Aurender has to be hardwired.  But it’s hardwired to a wireless router.  That’s how my pad and phone can see it.
I’m pretty sure yours should be the same.

All the best.

If your router is using a wireless connection, then you better be using a wifi 6e or newer mesh router so you can use the 2.5Gbps backhaul instead of the normal router wireless speed which can be anywhere from dismal to just ok

I am hardwired to the router.  The streamer has been setup that way all along.   This issue occurred after a few months of use.  Picked up the tablet and the streamer would not respond to commands. Rebooted and then it couldn't find the streamer.