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What's going on at Krell

I am hoping someone in the community can give some insight as to what is going on at Krell. I have had a set of 575 mono amps in for warranty and upgrade work since March of this year. While I can appreciate the disruption to services caused by passing of their CEO in June, there is virtually no ability to contact anyone at the company. There was a very vague note on their website several weeks ago but calls to the company over the past several months are met with messages of mailboxes being full. One of the mailboxes actually has a recorded message from Rondi. This is no way to run a company of their reputation. My fears are Krell is staring at a bankruptcy, but I don't want to jump the gun and am posting this in the hope someone has some idea of what is going on at Krell and if they will survive. 

srace1
oddiofyl's avatar
oddiofyl
4,591 posts
 

McIntosh will be around a long time...they will be one the last, if not THE last high end manufacturer around.  

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mahler123
4,066 posts
 

I wish them luck, but I will never buy Krell, new or used, after this event 

testpilot
1,019 posts
 

How does migrating their digital infrastructure to a cloud-based platform and setting up a dealer portal affect repairs and warranty work?  
 

 

hgeifman
2,445 posts
 

Wil Buhler, Managing Partner, JF Bicking & Co. from Krell Industries emailed me the following message:

“I wanted to clarify that the sale of the building was unrelated to Rondi’s passing. The transaction had already been in progress prior to her passing and coincidentally finalized afterward. Additionally, everyone's equipment remains intact, and the building sale had no impact on the lockout issue.

The lockout was strictly a matter tied to probate proceedings and obtaining the necessary legal permissions to reenter the premises. That process is nearing completion, and we anticipate resolving this matter very soon.

We are fully committed to returning everyone's equipment as quickly as possible and deeply appreciate your continued patience during this time.   Thank you for your understanding”.  

He also said “We will be putting out a more official press release at some point next week”.  

The official press release should provide us with more details.   thanks..

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