Fee for home audition
I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is.
@soix Thank you! I will receive mine tomorrow or on Wednesday. I don’t know if I should rub it in, he knew he lost the sale when I informed him that I will not be using his services for home demo or purchase. Hopefully he just had a bad day and will offer better customer experience in future @ghdprentice Thank you! I do have a router in the room so that’s not an issue. I need to access my NAS and I am thinking of wireless as there is only one Ethernet input. |
Josh, you may want to rethink if you have alot of data. If convenient, maybe a high quality switch and direct ethernet connection? Glad you will be receiving yours in a few short days. |
I don’t know if it’s as much rubbing it in versus maybe giving him a clue that charging $650 for a one-hour demo is insulting and patently absurd, and maybe it will have him re-evaluate what I’ll call his “going-out-of-business” strategy. He probably left on the order of $4000 of profit on the table for no good reason other than laziness and greed. He deserved exactly what he got — zip, nothing, nada. We reap what we sow, and goodonya for not rewarding his ridiculous business practice. |
OP,
You should be fine accessing your NAS. No additional connections required. When a connected mt streamers, they automatically found my NAS and asked if I wanted to import it. So, you should be good. I’m sure there is a setting to just access. Although I just stream no… no point in access in my local files except if there is network problems… about once every two years. |
In the past when I had a local dealer anything that was demo or used, I was able to do like others have mentioned to take home over the weekend. I would never of expected to take a new product home out of the box because then they can’t get retail for it anymore
it sounds like this dealer is letting you demo a new piece of equipment so he’s going to take a hit if you don’t like it
one of my strategies is to shop the online market from places like Crutchfield, and upscale audio and look for a demo unit because they’ve already discounted it from being new that way if you return it they don’t lose anything |
