2. digital
  3. 183279-23101

Fee for home audition

I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh
fuzztone's avatar
fuzztone
5,496 posts
 

Standard?

kota1
2,706 posts
 

The standard practice is you buy it for full price and have a 30 day period to return it. I think the dealer is taking risk by letting it out of his store and 5% (that will be applied if you buy it) is fair.

svenjosh OP
75 posts
 

The dealer told me that if I buy it and return it there is 15% restocking fee. If he brings to my home for one hour it’s 5% fee. Of course, if f I buy it immediately there is no fee.

soix
8,595 posts
 

An hour?  That’s ridiculous.  Many dealers will loan out a model on a day when they’re closed, and I’ve never paid a fee.  I’d reject this dealer on principle alone. 

Ag insider logo xs@2x
cleeds
5,639 posts
 

I've never paid a fee for a home audition. I tend to have a relationship with the few dealers I use, and that may make a difference.

More to discover