My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

erik_squires Details Discussions Posts This discussion Message User 15,657 posts 01-09-2023 at 02:20pm Copy Comment URL Report Comment Edit Delete Is there a built in volume control??
Post removed Jan 09, 2023
chayro Details Discussions Posts This discussion Message User 2,925 posts 01-09-2023 at 02:56pm Copy Comment URL Report Comment Edit Delete Did you call PS Audio? They pride themselves on customer service. So says Paul at least.
coltrane1 OP Details Discussions Posts This discussion Message User 679 posts 01-09-2023 at 04:31pm Copy Comment URL Report Comment Edit Delete No I’ve not tried another cd transport. It’s less than a month old. I should try a different coaxial cable. And if that doesn’t work call PSA.
coltrane1 OP Details Discussions Posts This discussion Message User 679 posts 01-09-2023 at 04:34pm Copy Comment URL Report Comment Edit Delete Yes, the dac worked perfectly before with an integrated tube amp. Now I’m trying to connect separates and it’s not working.