Audio Dropping Out on Rega Apollo and Saturn

The Stereophile test results on the apollo (both use the exact same transport and operating system) were excellent for error correction. I never had a problem with a disc skipping on a Saturn or an Apollo. Any player will probably skip with a scratched disc. But there are bugs in the software of Apollo and Saturn players. I had 3 Apollos and a Saturn. I have never used a cd player that does some of the things these new Rega players do. If you play discs from beginning to end and don't change tracks alot, then all you should get are occaisional initialization failures, just open and close lid again. However if you like to sometimes change tracks, it might not go to the right one, or it may lock up, or it may leave the first few seconds of the next track out, also if you press stop it might not. I had instances where the only way to stop the disc was to turn the power off. These errors will be more bothersome to some than others. In my experience every single one of the new Regas that I owned had faults (I had a total of 4 machines). My own feeling is that you should not have to turn the power off to change a disc on a 2600 dollar cd player. I dont bother to have it "fixed" because every machine came back with the same issues. As far as I can tell these bugs are unfixable, or have not been fixed yet. Every machine I sent back was found to be fine by the distributer, to their credit they sent replacements. Only to have te same issues with every replacement. My own experience with the new Regas was that the operational issues were not limited to early production runs of the Apollo. Doug Shroeder, who posted a reply here was also one of the first people to post on the internet about the bugs with an early Apollo. Although I think he likes the sound of the machine alot judging by his review.

Fillmoor's comments regarding the Saturn match mine exactly. I typically play a disc from beginning to end without any skipping back and forth, which probably translates to one initialization error in 15-20 discs. Opening the top, rotating the disc a bit and closing usually works; only twice have I needed to turn the machine on/off to reset the process. I'm glad that Fillmoor explained what I have been suspecting, which halps me try to overlook the odd annoyance and just listen to the music.

This is in response to Fillmoor.

I did not mention that my problem was CD skipping. It was audio drop-outs. There is a difference. The audio on the player seems to drop out from time to time, as it is playing a CD.

The fact that I experienced this problem with both the Apollo and Saturn, with the same CDs, and not on my Jolida CD player, leads me to believe there is some sort of design glitch with the Rega players. Maybe the Apollo and Saturn at my dealer do not have the latest firmware. I will ask my dealer to contact Rega to see if other customers have complained of this.

Wkass:

Occasionally, My Saturn does drop out the audio. It may occur intermittently several times and either correct itself or drop out altogether. Although rarely, this has occurred on discs which had minor a minor scratch, and also on discs which needed a cleaning. The scratched discs could not be fixed, but cleaning the others corrected the problem. NOTE: The discs (evidently) in need of a cleaning had been cleaned two months prior and did not appear to be dirty at the time of the audio drop-out.

My bottom line: The Saturn is a bit finicky at times, but the musical delivery is fine enough to induce me to overlook the occasional glitch. Hope this helps.

Sorry to misinterpret your post. I have'nt had any problems with drop outs, only sporadic intermittent operational issues. I did ask my dealer about a firmware update and he said there is none. The way he and Rega tell it me and doug Shroeder are among the only people that have experienced problems with the new Rega machines. As I said in my post users who play entire discs may not experience the operational issues, since they are primarily related to track access and stop commands, and failure to initialize- you are the first I have heard of to experience audio drop outs. I dont know if others owners have had that issue I seem to remember alot of strange things with the early Apollos. My first Apollo gave occaisional static on one channel along with the operational issues. Every machine after that was fine audio output wise, but they all had occaisional failure to initialize, failure to stop and errors accessing track- when going from say number 3 to 8, you migh get 10 instead. My experience mirrors doug shroeders exactly. There is a recent review of the Saturn in a UK magazine that said the machine failed to initialize a hybrid disc, which the reviewer found curious. My own opinion is Rega needs to make some official acknowledgement and offer genuine rectification of these issues. Or apparently they think it is no big deal to have to turn the power off to change a disc on a 2600 dollar cd player, funny I dont have to do that on my 10 year old $90 panasonic discman. True the issues are infrequent and intermiittent, but really I expect more at that price level and from a company that supposedly prides itself on producing reliable products. Anybody thinking about buying a Satrun or Apollo should merely consider this in their purchase, given that there seem to be owners who report no issues at all. Could it be that me and doug shroeder just have incredibly bad luck? I'm actually selling my saturn for a number of reasons and told my buyer the issues these machines have. He said he usually plays whole discs so that eliminates most of them. My Saturn never gave an audio drop out.