Audio Dropping Out on Rega Apollo and Saturn


I borrowed a Rega Apollo and Saturn for home audition from my local dealer.

On both CD players, I experienced audio drop outs from some of my CDs as they were playing. I noticed that these CDs did have some minor scratches, but nothing major. When I would play these same CDs on my Jolida JD100 CD player, I never experienced these problems.

Are there any Rega Apollo or Saturn owners that have experienced this problem with some of their CDs? It seems like to me that Rega does not have a very good error correction system as the laser scans the CD. So if you do happen to have some CDs with scratches, it could hinder an otherwise pleasant listening experience.

If there is no clear explanation or work-around for this, then I have no choice but to remove these players from my consideration.
wkass

Showing 3 responses by rtilden

Fillmoor's comments regarding the Saturn match mine exactly. I typically play a disc from beginning to end without any skipping back and forth, which probably translates to one initialization error in 15-20 discs. Opening the top, rotating the disc a bit and closing usually works; only twice have I needed to turn the machine on/off to reset the process. I'm glad that Fillmoor explained what I have been suspecting, which halps me try to overlook the odd annoyance and just listen to the music.
Wkass:

Occasionally, My Saturn does drop out the audio. It may occur intermittently several times and either correct itself or drop out altogether. Although rarely, this has occurred on discs which had minor a minor scratch, and also on discs which needed a cleaning. The scratched discs could not be fixed, but cleaning the others corrected the problem. NOTE: The discs (evidently) in need of a cleaning had been cleaned two months prior and did not appear to be dirty at the time of the audio drop-out.

My bottom line: The Saturn is a bit finicky at times, but the musical delivery is fine enough to induce me to overlook the occasional glitch. Hope this helps.
In my case, I had trouble duplicating any specific problem, which made me wonder if the problem was user error or player related. Only a CD with a healthy scratch would act up the same way twice. All told, I have experienced probably 15 different incidents in 8 months of ownership, and some of them I do think were caused by user error. For me, I was glad to know that my machine wasn't defective; the commonly experienced minor glitches were testimony that my machine was no different from the others. It may seem strange, but I find comfort in that. Below are the types of things I experienced, which I hope will clarify.

-Disc would not initialize. I would sometime raise the lid while the disc was still spinning and trying to initialize, which , I think confused the initialzation program. Yes, I was hasty in some cases and did not wait the full 12 recommended seconds. I have since learned to push stop, lift the lid, rotate the disc 1/4 turn, then continue. Since I have done this, I have experienced only 1 problem which caused me to turn the player off then on to rectify the misbehavior.

-Dirty disc skipping/repeating/stopping. After cleaning the discs, I have experienced this problem only twice. After a second cleaning, the problem disappeared.

-Scratched disc skipping. Cleaning the discs helped a bit, but the Saturn does not like scratched CDs. No fix.

I don't jockey back and forth among tracks very often, but I do it a small amount on some pop stuff. I cannot truthfully remember any time where this caused a problem, but I can certainly see how this might confuse the software or cause some of the reported problems.

I hope that this helps those looking for a more detailed accounting. In the last 3 months (since I changed my user operation), I have experienced only 1 of these minor glitches. I call them 'minor' because I'm an audiophile from the older days who has put up with soooo much in the vinyl realm that it makes the CD world seem like a breeze. I have been in the company of other CDP's which have numerous problems relating to auto slide trays, and that is one issue the Saturn will never experience. This is a great player which can be occasionally finicky, but always enjoyable. I ain't gettin' rid of her!