Audio Dropping Out on Rega Apollo and Saturn

Eldarado,
Thanks for coming to my defense. I auditioned these players to determine if it is a worthwhile upgrade over my Jolida player.

It looks like Jalanc42069 experienced the same issue.

I am using the same input into my Audio Research LS-7 preamp.

This is in response to Fillmoor.

I did not mention that my problem was CD skipping. It was audio drop-outs. There is a difference. The audio on the player seems to drop out from time to time, as it is playing a CD.

The fact that I experienced this problem with both the Apollo and Saturn, with the same CDs, and not on my Jolida CD player, leads me to believe there is some sort of design glitch with the Rega players. Maybe the Apollo and Saturn at my dealer do not have the latest firmware. I will ask my dealer to contact Rega to see if other customers have complained of this.

Fillmoor,
Thanks for your clarification.

Doug,
Do you know how I can access your review? I tried going to the Dagogo website to read your review, but I could not find it in the Archives section.

Thanks,
Will

Doug,
My dealer told me I am not the only customer who has complained about the operation of these players.

So I definitely think your preface is on to something here. I do not think it is a coincidence that there seems to be several people experiencing operational glitches on these units.

I'm debating whether I should bring up the issue with Rega, since I have not purchased one yet. And based on my recent user experience, I am hesitant to invest money into one of these CD players and may just stick with my old reliable Jolida JD100.

What was Rega's response to you when you brought this to their attention? Have they acknowledged whether they have heard similar complaints in the field? Even if they have, I doubt they would openly divulge this information to the public, unless these issues were root caused and a verified fix in place, for fear of lost sales.

Will

Fillmoor,
I should not have to spend $2600 on a player just to have these sorts of operational issues or poor user experience based on the condition of my CD collection, when the Jolidas, Arcams, and Cambridge's of the world do not.

I think the Apollo and Saturn owners out there, who have never experienced this, should feel very fortunate. But I am not willing to take that chance with my money.

I will probably now take a look at Arcam CD-36, Cambridge 840C, Simaudio Equinox, or Ayre CX7e for my CD upgrade.

Thanks to all who responded. Your responses were all very helpful.

Wow, I did not realize my initial thread would strike such a chord with the Audiogon community. But welcomed all the responses/feedback that was received.

Just an update..........

I decided not to purchase a Rega CD player after all, based on my user experiences with the Apollo and Saturn dealer demos. I chose an Ayre CX7e instead for a couple of months. But was not really a synergistic match with my system, a little too analytical sounding for my taste. I finally settled on a mint Sonic Frontiers SFCD-1 tube CD player and am very happy now.