2. misc-audio
  3. 179617-2625

Reverb, what a joke

Reverb wants to be a big time operator but they just can't figure it out......About half the stuff I buy is either broke or misrepresented ....So when you are trying to get somebody to do something they send you down the (email everybody) path so they don't have to do anything ....and then your 7 day claim period runs out and you can't do anything......Most of the sellers on there know this so they won't respond in the first 7 days , and you lose the return possibility .............This has happened every time I have a problem on Reverb..........With e-bay , you hit the (return item button) and its done......W

autospec
dweller's avatar
dweller
3,735 posts
 

Leave scorching feedback?

tylermunns
572 posts
 

I’m really sorry to hear this.

FWIW, my somewhat limited experience with them has been uniformly positive, but this sounds awful.

I appreciate the testimony.  Duly noted.

As previously mentioned here, some strongly worded emails to the highest possible source and a necessarily-vehement written warning with as-negative-as possible a rating are certainly in order. I wish I could provide some good options at this point, perhaps others would have some good suggestions.

 

 

autospec OP
451 posts
 

Reverb has such a poor system for complants that you can never get to anyone....You send email after email and no one ever responds, I have sent them over ten emails and I have not got the first responce from anyone,,,,,,,,,,,,,,,,,If it wasn't for Pay-Pal I would give up.........I was spending a lot of money on Reverb, but I'm pretty much done with them at this point.......I think Pay-Pal will get me something on this , but who knows...........W

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ebm
9,311 posts
 

Very sad indeed.

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